Unisys Corporation, has chosen 1E as its technology partner to help deliver exceptional digital employee experiences while driving productivity in hybrid workplace environments. In parallel, 1E will leverage Unisys consulting and managed services expertise for contracts requiring deployment services and recurring support services and training.
1E helps IT teams improve end-user experience, tighten security, and reduce costs so IT operations shift from being a cost center to a strategic enabler. The 1E platform contains visibility and endpoint support, employee experience observability and service desk automation solutions.
Leon Gilbert, senior vice president and general manager, Digital Workplace Solutions, Unisys, said, “The hybrid workplace requires new and innovative solutions to ensure exceptional employee experiences,” “Our vision is to create a global market-leading solution that delivers consumer-like digital employee experiences while reducing cost and increasing efficiencies. This partnership is an important milestone for Unisys in enabling us to execute on this vision.”
According to a recent report from 1E, 80% of enterprise employees say digital employee experience (DEX) is now a key consideration within their company’s digital transformation strategy, and 81% agree that those who don’t make DEX a board-level priority will fall behind their competitors. In recognition of the shared customer need for DEX technology and experience management service offerings, Unisys and 1E have partnered to offer these solutions to the world’s largest enterprises. The newly expanded partnership sees both organizations commit significantly to their modern service desk and digital workplace goals by devoting more than double the seats sold in the combined software, consulting and managed services offering over the next 12 months.
Mark Banfield, chief executive officer of 1E, said, “With devices replacing traditional offices, DEX has become both an IT and a boardroom imperative, yet digital friction continues to disrupt employee productivity,” “We are delighted to partner with Unisys, which shares our vision of a frictionless employee experience via advanced remediation, automation and managed services.”