AI & ML Enterprise Solutions News

Site24x7 intros AI-driven Azure Monitoring and Chatbot Integration

Site24x7 introduced AI-powered Microsoft Azure monitoring as well as its chatbot integration with Microsoft Teams. Site24x7 Azure monitoring enables IT teams to manage over 100+ Azure products using Azure Insights API in near real-time thus making it valuable for IT teams to gain actionable alerts, bring down resolution time, and gain visibility into their hybrid clouds. With the introduction of Site24x7 chatbot for Microsoft Teams, DevOps and application owners will be able to get the health status of critical applications in their familiar workplace chat room.

“With digital transformation picking pace, DevOps teams are happy embracing public cloud for new workloads, but it comes with a few inevitable challenges such as getting end-to-end visibility, performance degradation and managing user experience of business critical applications,” said Srinivasa Raghavan, Product Manager, Site24x7.com. “With AI-driven monitoring and IT automation, the issues across private, public and hybrid environments help IT teams to bring down mean time to repair incidents, thus improving productivity.”

Bhrighu Sareen, General Manager, Microsoft Teams, said, “ChatOps scenarios built on Microsoft Teams empower users to collaborate, share critical documents, applications and communicate in real time. Site24x7’s AI driven monitoring capability brings together developers, application teams and IT operations into a single efficient secure location in Microsoft Teams for quick problem identification all the way to resolution.”

Site24x7’s chatbot integration with Teams gives DevOps and IT teams contextual information in one clear view to make quicker decisions. It also applies natural language processing, where users can interact and check the health status of critical applications and receive a realistic, near-human response. Notifications about incidents are also available in Teams through Connectors and Site24x7’s custom dashboard as a Tab to visualize data and collaborate with team members right within Teams portal.

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