Company earns CX Star Performer recognition and secures Leader position in ISG’s 2026 Digital Engineering Services report for midsize providers
Nagarro has been recognized as a CX Star Performer in the 2026 ISG Star of Excellence™ Digital Engineering Services study and named a Leader in the ISG Provider Lens 2026 Digital Engineering Services Midsize Providers report, reinforcing its position as a leading AI transformation and digital engineering company.
The recognition from Information Services Group (ISG), a global AI-focused technology research and advisory firm, is based on independent customer feedback and market evaluation. Nagarro achieved an overall customer experience score of 93.05, significantly higher than the industry average of 86.59.
The company was recognized for its ability to combine product strategy, experience design, engineering, data, and AI capabilities to help enterprises accelerate innovation and modernize digital platforms. ISG highlighted Nagarro’s strengths in cloud-native modernization, AI-enhanced experience design, platform engineering, and enterprise transformation initiatives.
“As the industry pivots toward enterprise agentic transformation, organizations need partners that can combine AI-native engineering with governance, integration, and change management. These recognitions validate our vision of helping clients unlock sustainable value through Fluidic Intelligence.” — Rahul Mahajan, CTO, Nagarro
In the ISG Provider Lens 2026 Digital Engineering Services Midsize Providers report for Europe, Nagarro was named a Leader in both Augmented Design and R&D Services and Integrated Platform and Application Services. The recognition was attributed to the company’s Fluidic Intelligence framework, advisory-led product strategy, AI-driven experience design, and Fluidic Software Development Lifecycle (SDLC), which integrates agentic workflows into development processes.
Commenting on the recognition, Srinivasan P N, Senior Lead Analyst at ISG, said Nagarro’s engineering-first approach, combined with design-led thinking and AI-native execution, enables enterprises to build, modernize, and scale digital products and platforms with speed and resilience. He added that the company continues to challenge the market through AI-driven automation and platform-centric service models.
Rahul Mahajan, CTO of Nagarro, said enterprises are increasingly seeking strategic partners to help them navigate agentic transformation and reimagine operational decision-making. He noted that successful AI transformation requires domain-specific advisory services, strong enterprise integration, governance frameworks, and structured change management capabilities.
According to Mahajan, Nagarro’s Fluidic Intelligence vision combines engineering expertise with transformation advisory to help organizations unlock sustainable growth and maximize business value from AI initiatives.
The latest recognitions reflect growing enterprise demand for technology partners capable of combining digital engineering capabilities with applied AI expertise at scale. They also highlight Nagarro’s continued focus on helping customers modernize platforms, accelerate product development, and build more adaptive digital businesses.
Nagarro employs approximately 18,500 professionals across 40 countries and provides AI transformation, engineering, and digital business services to organizations worldwide.