CIO Profiling

Milind Varerkar General Manager IT, Saraswat Co-operative Bank Ltd.

Industry Experience: With Saraswat Bank since June 2015

Academic excellence: B.Com. DBM.

Highlights regarding your work/ implementations in 2016: Ensured zero data loss by setting up Near DR and built fault tolerant and secured infrastructure. Launched an App aggregating all Missed call services. Also developed Lead Management System integrated with the Missed call services. Introduced Loan Origination System.

Your plans for 2017 from technology and projects’ point of view: Will ensure that various channels such as Mobile, Net Banking, UPI, Aadhaar based Payment systems, elobbys, etc. are made feature rich and robust for the customers to have a Omni Channel Digital experience. Convergence of communication channels of audio, video, email, chat for faster communication and reduced cost within the bank. Standardization in operations and processes by getting quality and security certifications.

Your success mantra: A captain is as good as his team. Ensure that everyone in the team contributes to the common goal. Create collaborative and participative atmosphere where the decisions regarding projects and new initiatives are taken involving functional heads. This is then percolated to everyone in the team resulting in heightened sense of ownership and great team spirit.

Your favorite piece of personal technology: Any device that can be used to access information securely and interact with others.

Hobbies you like to pursue in your free time: Reading and Travelling

Information about your family: Wife who is homemaker              and son studying gaming animation

One good book you read recently: Dare to Lead by Anil Khandelwal

Favorite holiday destination and why: Native place in Goa for the serene atmosphere, proximity to temple where I spend time meditating and of course Fish.

Social network you are most active on: Facebook, Whatsapp, Instagram

Cuisine that you prefer all the time: Fish

Favorite sport: Tennis and Football

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