IT complexity is holding back digital transformation

Citrix has released its research into “The State of IT Complexity in India” that revealed Indian businesses are struggling with complexity. Almost all Indian businesses (99%) have started their digital transformation journey, but only 34% have reached maturity. This complexity and confusion about the IT environment, impacts an organization’s agility, insights and ability to digitally transform.

The rise in complexity is felt by organizations in India. Thirty-eight per cent of respondents from India expressed that their organization’s IT environment was more or significantly more complex than two years ago. The sheer volume of applications and data that need to be maintained and secured has risen in response to employee’s need to get work done anywhere at any time. This pressure is also fuelling Shadow IT, 98 per cent of the respondents from India, stated that they use non-business approved applications to get work done. Meaning applications are running in the organization’s environment unknown and unsecured.

Makarand Joshi, Area Vice President & Country Head, India Subcontinent, Citrix said; “The study found a strong correlation between the increasing levels of complexity felt within organisations, and the delay of digital transformation maturity.”

Mr. Joshi further added “The future has never looked more complex. IT leaders are being asked not only to deliver IT services, but also to improve business outcomes. Businesses must seek out a solution that allow for a unified, contextual and secure digital workspace that enables employees to securely work how, where and when they need, while simplifying management.”

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