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IBM Security Invests Big in Incident Response Capabilities

With a $200Mn investment, opens Industry’s First Commercial Cyber Range at New Global Security HQ in Cambridge, MA, expands Cognitive Capabilities of its Network of Security Operations Centers and launches Incident Response and Intelligence Services Team

IBM Security announced a major expansion of its incident response capabilities, including new facilities, services and software as part of a $200 million investment made this year. These investments include a new global security headquarters, which features the industry’s first physical Cyber Range for the commercial sector, where participants experience preparing for and responding to cyber-attacks using live malware and real-world scenarios.
IBM also invested in expanded capabilities and capacity for its global network of IBM X-Force Command Centers.

These security operations centers are staffed by 1,400 security professionals who will use cognitive technologies like Watson for client services, including chat sessions and data delivery, as well as Watson for Cybersecurity to quickly address cyber security events. The new capabilities are also part of expanded security analytics capacity to IBM centers in Atlanta, Bangalore and Poland, which now handle over 1 trillion security events per month. These facilities are complemented by previously modernized IBM command centers in Costa Rica and Tokyo, creating a scalable global network of defense for clients.

As part of today’s announcement, IBM also launched a new elite incident response and intelligence consulting team called IBM X-Force Incident Response and Intelligence Services (IRIS). IBM’s investment also includes its acquisition of Resilient Systems earlier this year, a pioneer in the incident response market.

A new Ponemon Institute study on Cyber Resilience, sponsored by IBM and also announced today, found 75 percent of IT and security professionals say their organization does not have a modern incident response plan applied across the entire enterprise. This lack of planning and coordination makes responding with the speed and precision required to contain the costs of from an incident difficult. For example, in 2018, companies in the UK must report data breaches to regulators within 72 hours or face fines up to 4 percent of their global annual turnover.

“Being prepared to respond is the first line of defense in making sure a cyber security incident doesn’t become a crisis,” said Marc van Zadelhoff, General Manager, IBM Security. “To adequately prepare for –and respond to – cyberattacks, companies need to assemble cross-functional teams that bring a strategic mix of security intelligence, technical skill, legal precision and regulatory understanding combined with a comprehensive plan of action. With our investments, we’ve moved IBM into a unique position in the industry with a complete immune system for customers to build world-class capabilities for thwarting cybercrime.”

Resilient, an IBM Company, provides a software platform for complete incident response management and orchestration – enabling security professionals to manage and respond to incidents faster and more intelligently. The platform has agile playbooks based on National Institute of Standards and Technology and SANS Institute standards that cover potential threats from a lost laptop to malware attacks. It also has the one of the largest privacy databases with global breach notifications to ensure compliance. This enables clients to mitigate cyber incidents more quickly while helping minimize their exposure.

Resilient Systems’ award-winning platform is a foundational component of IBM’s incident response technologies, along with IBM’s QRadar Security Intelligence.

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