Huawei Launches its Largest Global Service Center Facility in India

Global Service Center in India will be Huawei’s largest GSC globally servicing over 350 million subscribers worldwide with 50 projects supporting over 30 countries

Huawei’s largest Global Service Center (GSC) in Bengaluru was inaugurated by Manoj Sinha, Minister of State (I/C) for Communications and Minister of State for Railways of the Government of India. Located within Huawei’s Research and Development (R&D) campus in Bengaluru, the GSC is currently home to over 1,000 engineers, network operations specialists and support staff. The India GSC currently handles more than 50 projects, supporting over 30 countries in Asia, the Middle East and Africa, serving over 350 million subscribers. The new GSC will support operators digital transformation and help meet market demand for synergies between services and technology, as well as improve operations capabilities.

Manoj Sinha said, “I would like to congratulate Huawei on their commitment to pursue their ‘Make in India’ vision. The ICT landscape in India is growing every day and such initiatives by technology majors like Huawei will accelerate the growth of the ICT industry in India. Huawei’s Global Service Center at Bangalore, will be one of their four GSCs globally.”

The inauguration ceremony was graced by Guest of Honor – Li Baijun, Economic and Commercial Counsellor, China Embassy; as well as customers, business partners, Huawei senior leaders and employees. Commenting on Huawei’s new GSC, Jay Chen, CEO, Huawei India said, “India has always been a priority market for us and we have been investing here right from 1999 when we opened our R&D center in Bengaluru – the first one outside China. The inauguration of this center, our largest GSC, further reaffirms our commitment to India. The new GSC supports the ‘Make in India’ vision by harnessing local talent, coupled with the infusion of hi-tech R&D expertise and knowledge into the country, to play a pivotal role in creating a collaborative framework that will help our customers reach the next level of business performance.”

William Zhao, CEO of Huawei India R&D Center said, “We at Huawei believe in the potential of the talent present here in Bengaluru and the positive momentum created by the government in India. These elements combined with our global expertise enable us to serve customers globally. I am happy that our new GSC facility in Bengaluru will play a key role in helping us realize our vision to be India’s preferred telecom partner and at the same time allow our employees to seize global opportunities.”

As per the release, Huawei GSC offers the combined services of a Global Network Operation Center (GNOC), Network Integration Services (NIS), Network Planning and Optimization (NPO) and IT Integration for a holistic approach towards a customer-centric operational model. The India GSC provides end-to-end solutions in a Multi-Network, Multi-Technology and Multi-Vendor environment. India GSC is designed to work together with the India R&D Center for faster and most efficient technical solutions, consolidated with the Application and Software (A&S) Global Services Delivery Center for ICT solutions. It will provide strong skill-sets in managed services, system integration, application development and maintenance and also creates value for global operators, enabling their operational and digital transformation.

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