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Forrester Names TCS a Leader in B2C Mobile Services

Report Cites TCS’ Emphasis on Digital Reimagination, Using Mobile as a Catalyst for New Business Models and Experiences for Customers

Tata Consultancy Services (TCS), has been positioned as a Leader among B2C Mobile Services Providers by Forrester Research, a leading independent research company, in their report, “The Forrester Wave: B2C Mobile Services Providers, Q4 2016”.

Forrester identified and evaluated the 13 most significant vendors in the B2C Mobile services market in the current offering, market presence, and strategy categories.

The report cited TCS’ “scale and depth to provide end-to-end services to help clients innovate, create, design, build, test, and run” mobile solutions. It also stated that TCS is “best suited for customers with complex mobile B2C needs, such as large-scale or global projects, or significant backend refactoring and integration work.”
Dr. Satya Ramaswamy, Vice President and Global Head of Digital Enterprise at TCS said, “Rapid innovation in mobile platforms driven by the world’s most innovative companies continues to enrich the field of mobile applications. Our focus is on deepening our expertise in both the experience design as well as the flawless execution of consumer mobile applications that result in consumer delight. This recognition by Forrester in B2C Mobile Service Providers follows on the heels of over 15 industry awards won by TCS in the consumer mobility space this year.”

TCS collaborates, co-innovates, and prototypes with clients through its Digital Reimagination™ studio, where design thinking, mobile moments identification, and advanced engineering are key focus areas. TCS’ Digital Reimagination™ studio creates meaningful innovations by leveraging a human-centered systemic approach and emerging digital technologies to reimagine business models, products and services, customer segments, channels, business processes, and workplaces.

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