MTN South Africa chooses iSON Xperiences to manage its customer service
iSON Xperiences to service 50% of telecom customer service market in SA Global customer experience management firm iSON Xperiences has been appointed as the outsourced...
LiveRamp Embedded Identity is Now Available in the Snowflake Media Data Cloud
Integration Delivers Increased Accuracy of Media Attribution and Exposure by Connecting Devices, People and Households Across the Customer Journey LiveRamp, the leading data enablement platform,...
CSS Corp and SupportLogic Announce Strategic Partnership to Deliver Proactive Customer Support Experience
Customers to unlock the power of AI to personalize engagement CSS Corp and SupportLogic have announced a strategic partnership to help businesses elevate their customer...
Accelerate Digital Transformation with Infosys and Newgen at InsurTech NY
Anand Raman, EVP and COO at Newgen Software Newgen and Infosys collaborate to drive digital transformation for insurance firms Newgen Software, a global provider of low...
NetApp Acquires Fylamynt to Bring Automation Capabilities to Spot by NetApp’s
NetApp, a global, cloud-led, data-centric software company, today announced that it has acquired Fylamynt, a venture-backed, innovative CloudOps automation technology company that enables customers to build,...
Schneider Electric Appoints Gwenaelle Avice-Huet as Chief Strategy and Sustainability Officer
Schneider Electric, the leader in the digital transformation of energy management and automation, has appointed Gwenaelle Avice-Huet as its new Chief Strategy and Sustainability Officer,...
Hitachi Vantara Introduces Solutions to Simplify Private Cloud and Seamlessly Extend Data Services to the Hybrid Cloud
Hitachi Vantara, today introduced multiple new hybrid cloud products and services that delivers agility, scalability, and flexibility for private and hybrid cloud operating models with...
Kyndryl and AWS Establish Strategic Partnership to Accelerate Cloud Adoption and Innovation for Customers
Lingraju Sawkar, President, Kyndryl India. Together Kyndryl and AWS will establish Cloud Center of Excellence to develop joint solutions including services for mission critical infrastructure,...
Schneider Electric Appoints Olivier Blum as Executive Vice-President Energy Management
Schneider Electric, the leader in the digital transformation of energy management and automation, has appointed Olivier Blum as the new Executive Vice-President of its Energy Management...
Arc and Bezeq International Partner to Deliver Network Connectivity Between the UAE, Bahrain and Israel
Customers of Arc and Bezeq International can connect telecoms networks between Dubai, Tel Aviv and a growing number of hubs across the Middle East Arc...