Hospital ensures a seamless digital experience and rolls out new applications for patients on Nutanix infrastructure
Sakra World Hospital (Sakra), a leading multispeciality hospital in Bangalore, is using Nutanix technology to enhance medical services for patients and deliver multiple telehealth applications to reduce the disruption of COVID-19.
Sakra is a multispecialty hospital committed to advanced medical care through innovative, efficient services and cutting-edge technology. With its 350-bed capacity and 200-plus doctors, the hospital relies on its IT infrastructure to deliver a superior digital experience.
“Time is of the essence in healthcare. With our previous legacy infrastructure, we faced challenges like slow billing, extended wait times, and delays in retrieving health records and processing X-rays. These issues affected both our staff and patients,” said Bhoopendra Solanki, head of IT at Sakra World Hospital.“With Nutanix HCI, IT has become an enabler for business. Clinicians can now access data in seconds not minutes, and we were even able to quickly respond to customer needs during the pandemic by rolling out new applications for virtual consultations, online registration and payments without any delay.”
Sakra’s initial three-tier legacy infrastructure involved high maintenance time and costs and became a barrier to further development. By switching to Nutanix, the hospital was able to cut their total cost of ownership by about 35 percent, and the one-click simplicity has allowed Sakra to refocus resources away from routine infrastructure management and cut administration time by about 57 percent.
“IT plays an important role in healthcare today. With Nutanix, the lead time for implementing new services at Sakra World Hospital has been drastically reduced, and downtime has been cut by about 90 percent. We can now use IT to react faster to the needs of patients and staff, rather than simply keeping the lights on,”said Lovekesh Phasu, chief operating officer, Sakra World Hospital.
“The ability to shift focus from internal resource management to customers is a big advantage for any organization today, and more so on the critical frontlines of the healthcare industry. With Nutanix, Sakra World Hospital has been able to adapt quickly to changing patient needs and continuously meet their goal of delivering a customer-centric experience,” said Faiz Shakir, Director, Sales, India and SAARC, Nutanix.