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New Relic Launches New Infrastructure Monitoring To End Peak Billing And Screen Swivel

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New Relic introduced a new, deeply integrated experience for its infrastructure monitoring and APM capabilities that correlates the health and performance of applications and hosts in real-time. Engineers, DevOps, and ITOps can now quickly diagnose application and infrastructure performance issues, and avoid context switching or missing critical insights due to siloed infrastructure monitoring tools. Unlike competing tools that price on peak usage and auto-scale penalties, New Relic pricing is based on actual usage, eliminates bill shock, and is one-third the cost of competitors. Now organizations can afford to analyze all of their telemetry data without sampling, ensuring they have the necessary data to quickly identify and resolve issues when something breaks.

“Infrastructure monitoring is business-critical for every engineering team in a digital business. It’s also an area of ballooning costs and surprise bills as more workloads shift to the cloud and teams enable auto-scaling,” said New Relic Chief Product Officer Manav Khurana. “This release addresses both those concerns by adding best-in-class infrastructure monitoring to easily monitor and debug infrastructure issues, with a unique pricing model that saves customers money compared to other tools on the market.” 

“The exponential uptake of digital services and applications in the past few years in India is stimulating growth across sectors. As more consumers enter this world of digital commerce, they want improved speed, convenience and personalisation, and will move on to competitors if the customer experience isn’t up to the mark,” added, Ganesh Narasimhadevara, Principal Technologist, APJ, New Relic. “The New Relic connected infrastructure monitoring experience empowers engineers at the back end by providing them with the ability to identify and diagnose application and infrastructure performance issues fast. By giving engineers deep insight into why something went wrong, they can swiftly remediate issues, reduce downtime, and improve customer satisfaction.”

“APM and infrastructure silos impede performance. Our applications need to keep pace with our customers, and integrating multiple tools is a timely and costly process,” said Digicert, Inc. Director of SRE Engineering Operations Rizwan Nazir. “With New Relic’s all-in-one infrastructure monitoring solution, we can diagnose host-driven performance issues by correlating the health of our applications and hosts in real-time, quickly detect anomalous behavior, and deploy fixes—all while reducing operational expenditures.”  

Using siloed tools to monitor applications and infrastructure performance prevents users from understanding how the layers of their stack impact each other. New Relic gives users a connected and opinionated observability platform to correlate performance across infrastructure, APM, and the rest of their stack, so they can identify and fix problems before they impact their customers. With host performance directly in APM, users can quickly triage which layer of their stack is causing performance issues. Deep links in APM take them to a brand new infrastructure monitoring experience that includes embedded APM data and is pre-filtered for the service they’re investigating so they can remediate problems faster than ever. And the New Relic pricing model charges only for exact usage and does not charge higher rates for custom metrics or third-party data, resulting in 3x the value compared to other vendors.

Key features include:

  • Integrated infrastructure experiences inside APM: View CPU and memory for hosts, containers, and VMs within APM to instantly identify under-provisioned resources that are impacting applications.
  • At-a-glance estate view: See the status and count of hosts, applications, and events (dynamically adjusted as data is filtered), along with an alerts activity stream to understand overall system health.
  • In-context application health: Dynamic charts provide host- and APM-specific metrics to correlate drops in performance across infrastructure and the applications running on them.
  • Embedded change tracking: Analyze how application deployments impact host performance, with change tracking embedded directly in the new infrastructure experience.
  • No peak billing and one-third the cost of competitors: Consumption-based pricing, with no additional charges for custom metrics, providing up to 3x the value of competing observability solutions.

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