Healthcare & Life Sciences News

Fortis Healthcare Treats Patients Virtually

Fortis Healthcare adopts virtual technology to continue providing care to the patents. “We never give up on our patients. That’s our mission. To save and enrich lives,” says Dr Ashutosh Raghuvanshi, managing director and CEO, Fortis Healthcare.

Never has this mission been more pronounced in Fortis Healthcare’s two-decade history, than it is now. As the COVID-19 lockdowns impacted physical visits across the country, Fortis Healthcare began looking for ways to still care for its patients, without putting them at risk that a hospital visit entails.

The COVID-19 outbreak posed an entirely new challenge to the institution.

“It was very important for us that we continue to provide care to our patients,” says Ajay Vij, CIO, Fortis Healthcare. “At the same time, we did not want them to risk coming to the hospital unless in unavoidable circumstances. It not only puts the patients at risk but also the doctors and frontline staff who are working at the hospital.”

Indian medical laws forbade hospitals to provide virtual consultations to patients, but they had to relax the rules due to the COVID-19 pandemic. To ensure continuity in serving their patients, Fortis Healthcare worked with Microsoft to deploy virtual visits on Teams. 

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