Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, has launched Agentic AI Studio, an advanced AI-powered solution designed to transform workforce efficiency and automation.
Revolutionizing Workflows with AI Agents
As part of Firstsource’s relAI suite, Agentic AI Studio restructures human work into specialized tasks executed by AI-driven agents. These intelligent task models work collaboratively to optimize operations, boost productivity, and enhance decision-making while ensuring responsible AI deployment.
“Agentic AI is a powerful paradigm, but a workflow engine alone isn’t enough to transform the future of work. True transformation requires a structured reimagination of business processes, breaking them down into modular, atomic tasks while redefining traditional roles.”
— Hasit Trivedi, Chief Digital & AI Officer, Firstsource
“The Agentic AI Studio marks a defining moment in our mission to deliver transformative technology solutions that drive real business impact,” said Ritesh Idnani, MD & CEO, Firstsource. “By integrating AI into operations, we are empowering customers with deep-tech innovation that enhances operational efficiency and unlocks scalable growth opportunities.”
Key Features of Agentic AI Studio
✅ Prebuilt AI Task Models & Workflows – Industry-specific solutions for seamless automation
✅ AI Model Agnostic – Compatible with evolving AI technologies
✅ Four Structured Modules – Xplore, Evaluate, Weave, and Monitor for systematic AI integration
✅ Responsible AI Deployment – Ethical and regulatory compliance for AI-driven operations
A New Era of AI-Driven Workforce Transformation
Firstsource’s UnBPO™ directive aims to democratize AI access, redefining who performs tasks (employees, gig workers, AI agents), how tasks are allocated, and what skills are required.
“Agentic AI Studio goes beyond workflows—it provides a unified approach to workforce transformation, enabling organizations to rapidly integrate AI-driven automation and realize immediate value,” added Hasit Trivedi, Chief Digital & AI Officer, Firstsource.
