News

Finesse Strengthens its Financial Services Expertise with Second Regional Office

Opens new Process Excellence Centre in Dubai to serve growing demand in Banking Process Outsourcing Services

Addressing its increasing clientele’s need for specialized banking and financial services, Finesse has opened up its second regional operating office in UAE. With a whole range of managed outsourcing services like Business Intelligence & Analytics, Enterprise Content & Business Process Management and Governance, Risk & Compliance areas, Finesse provides its services for Cheque Clearing, Verification & Reconciliation, Financial Document Management, Post Dated Cheque Management, Invoice Factoring, Remittances, Settlement and Payments, Payroll Management Services, Cash Management and Credit Analysis as well as for Credit Process Automation.

Growing number of companies have begun to outsource their financial services owing to the rising human as well as monetary costs involved in maintaining and operating with extensive, highly sensitive data. Organizations specializing in outsourced services have witnessed a rise in the number of companies employing their services. This growth in business comes with an increase in the load of data generated to these firms, bringing with them storage challenges.

As per the press release, Finesse’s office in the Central Business District area will function as a Banking Process Excellence and BPO Centre to service their existing client base and further expand to new customers in the Middle East region. It will provide its customers in UAE, Qatar, Oman and Bahrain with professional managed services, training and project, and technology support. With existing head office in Business Bay, Dubai; the centre in the CBD area will mark Finesse’s second regional operating office in UAE. Finesse has their operations and offices in over 10 global locations including various cities in India, Singapore and Canada.

According to Raju Ramesh, Co-Founder and CEO for Finesse, said: “With the Middle East’s sizeable and strong developing financial services market, there is an increasing need for sound business process outsourcing. As we focus on the region’s positive economic plans and expanding business network, we are very excited about our strategic investment and look forward to offering our customers a more efficient, competitive and industry aligned service delivery centre.”

Finesse will also be launching a suite of Back Office Operations from their new Process Excellence Centre to serve growing demand in Banking Process Outsourcing Services. The new Process Excellence Centre will be located in the Zainal Mohebi Building, CBD area, Dubai, UAE.

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