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ARCET Global Teams Up with Black Box to Provide Global AI Customer Experience Solutions

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New Partnership Guides Clients Through AI and CX Evolution with Consultative Approach

Black Box and ARCET Global have joined forces in a strategic partnership to deliver advanced technology and services to their clients. Leveraging their extensive customer experience (CX) expertise, backed by a worldwide network of CX professionals, the collaboration will offer potent AI-based solutions aimed at enhancing customer experiences to an unprecedented level

“For many years we have been searching for a way to assist our global clients with their technology needs whilst remaining impartial and consultative,” said Mark Hamill, CEO and co-founder of ARCET Global.”

For many years we have been searching for a way to assist our global clients with their technology needs whilst remaining impartial and consultative”

Mark Hamill, CEO and co-founder of ARCET Global

The consultative approach offered by this new partnership between Black Box and ARCET Global will provide clients with a clear solution that strategically solves customer problems, marrying CX strategy with technology and AI solutions. Working collaboratively, the partners will empower clients to drive greater efficiency, increase ROI and improve the customer experience. 

“ARCET Global is known globally for connecting its customers with leading-edge technology and solution providers. We’re proud to be partnering with ARCET to provide clients with transformational AI-driven CX solutions,” said Reid Puckett, vice president of CX Sales at Black Box.

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