The partnership will deploy first of its kind AI solution for BPS (Business Process Services) to support digital transformation of customers globally.
Tech Mahindra and Celonis have entered into a global strategic alliance to drive enterprise performance. They have deployed first of its kind AI solution for BPS (Business Process Services) to support digital transformation of customers globally.
The new partnership combines Tech Mahindra’s core focus to drive greater business impact for global customers that will accelerate Smart Operations, Automation and Digital Customer Experience leveraging Celonis’ core Process Mining technology. Celonis’ Intelligent Business Cloud not only discovers friction points in customer processes, but monitors for continuous improvement for ways to take actions.
The joint go-to-market approach will address key verticals like Communications, Media & Entertainment, Healthcare & Life Sciences, Retail & CPG (Consumer Packaged Goods), Banking & Financial Services, Insurance, Travel, Transportation & Hospitality, Hi Tech & Manufacturing, Energy & Utilities, Procurement, Finance Operations.