RoxAI’s Ping Solution Expands Analytics ROI by Automating the Connection and Workflow between Insights, Alerts and Action
Qlik has acquired RoxAI and its Ping intelligent alerting software to deliver actionable, self-service alerting and workflow automation capabilities that enhance analytics users’ and systems’ ability to proactively monitor and manage their business data in real-time to make faster, insight-driven decisions.
Ping’s self-service intelligent alerts, integrated with Qlik’s leading analytics platform, can immediately notify users through mobile, email and social channels of material changes in their data and the context, triggering decisions and actions immediately. And with Ping, any user can design and create their own advanced alerts around their own use cases – based on their existing dashboards and data – without needing a developer or administrator.
“The limitation of most analytical dashboards and applications is that you have to go there to know what’s happening, or what’s changed. What we need is full cycle integration between changes in the data, to analytics, to alerts and notifications that are immediately sent downstream to users or other systems. The combination of Qlik Data Integration, Qlik Data Analytics, and now RoxAI and Ping will provide customers with a real-time intelligence loop that drives actions,” said Mike Capone, Qlik CEO.
Modern data analytics encompasses an entire workflow, from initial data preparation and integration (Qlik Data Integration), to AI-driven insights (Qlik Sense), to sharing and operationalizing findings. With Qlik Insight Bot, Qlik already augments the user’s ability to explore data within their workflow via conversational analytics. With RoxAI and Ping, Qlik expands the ability to deliver real-time, data-driven insights for action where and when it can make a difference to business success.
In the future Qlik plans to integrate Ping with workflow and RPA solutions through APIs that will further accelerate business value of customer data. Further, enhancements are planned to include the capability for “proximity-based alerts”, where, for example, an online shopping vendor can automatically alert a regional manager with performance insights when they arrive at a store location.