Freshworks expands its operations in Japan with OrangeOne Corp

Freshworks has partnered with OrangeOne Corporation. As a strategic partner to expand in Japan, Orangeone will be offering Freshworks’ suite of products including Freshdesk, the award winning helpdesk software, and an integrated ‘Freshworks 360’ solution.

Outside of Japan, Freshworks has an extensive partner and reseller network in the APAC region covering prominent regions like Singapore, Malaysia, Thailand, Philippines, Indonesia, Vietnam, Hong Kong and Korea. In Japan, Freshworks products are used by companies across sectors such as, International recruitment group- JAC Recruitment, leading tourism management group- Hokkaido Tourism Management, LINE MAN- an on-demand assistant app for professional services from Line Corporation, automobile trading company – SBT Japan, among others.

OrangeOne Corporation will pursue opportunities to offer the multi-product customer engagement suite, implement sales growth by cross-selling and introduce potential businesses to Freshworks’ user friendly software. In addition to driving sales, the company will provide dedicated onboarding and customer support to clients of all sizes.

We are excited to be a part of the digital transformation journey of Japan, which is one of the most customer-centric countries in the world. Our brand promise of delivering ‘Customer-For-Life Software’ aligns with the Japanese culture of ‘Omotenashi’, that is striving to offer the best customer experience. Our partnership with OrangeOne is the ideal way to empower Japanese businesses craft such experiences ”

Sidharth Malik, Chief Revenue Officer, Freshworks.

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