ESG News

Finesse and UiPath to Enable Digital Transformation at Medcare Hospitals

(From Left to Right – Anand Lakhwani, Infra Practise Head -Finesse, Sunil Paul, Co-Founder Finesse, Andre Daoud, Chief Executive Officer at Medcare, Naushad Mohammed, GM-IT Medcare & Arti Sogani, Manager -Digital Transformation, Finesse.)

Finesse and UiPath partner to lead Medcare Hospitals and Medical Centres down its Digital Transformation journey.

Finesse has entered into a strategic partnership with Medcare, a premium healthcare network ventured by Aster DM Healthcare. Finesse in association with its partner – UiPath, has proposed a customized solution for better customer experience and value generation at Medcare Hospitals & Medical Centres. 

We are delighted to provide Medcare Hospitals & Medical Centres with the best-in-class RPA solution to enhance its journey of digital transformation. We will ensure a secure, and feasible RPA platform for upscale customer handling and relationship management. This transformation is surely going to simplify the insurance eligibility process for Medcare’s employees as well as their existing patients”

Sunil Paul, Co-Founder & COO, Finesse.

The partnership between Finesse and UiPath will offer a seamless implementation experience. Finesse endeavors to build a robust digital platform for Medcare’s business processes. It has proposed an automation platform to make the insurance eligibility process quick and accurate for both Medcare and its existing patients.

The leaders of the country have identified healthcare as a key sector of focus and a priority within the UAE Vision’s National Agenda, that is a guideline for our organization. We believe that the automation solutions provided by UiPath and implemented by Finesse will allow Medcare to create a highly scalable digital workforce to support their transformation agenda. The capacity created by freeing employees from repetitive and non-value adding tasks, will enable them focus on better care for patients and their families. It will also significantly decrease wait times and create an improved experience for all”

Karan Dixit, Vice President, Middle East and Africa, UiPath.

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