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Cisco Study: Employees say hybrid work makes them happier and more productive

Anupam Trehan

Hybrid working has helped improve employee wellbeing, work-life balance, and performance worldwide, according to a new global Cisco study. While organizations have benefited from higher employee productivity levels, more needs to be done to build an inclusive culture and fully embed hybrid work arrangements to boost readiness levels and enhance employee experience. 

Cisco’s “Employees are ready for hybrid work, are you?” study found that six in 10 (61%) employees believe that quality of work has improved. A similar number (60%) felt that their productivity has enhanced.  Three-quarters of employees (76%) also feel their role can now be performed just as successfully remotely as in the office. However, the survey of 28,000 employees from 27 countries reveals that only one in four think that their company is ‘very prepared’ for a hybrid work future. 

Anupam Trehan, People & Communities Leader, Cisco APJC. said, “It is clear that hybrid working is here to stay, and for good reason as employees and businesses alike see tangible benefits across key indicators – from improved overall employee wellbeing to better productivity and work performance,” “Nonetheless, more needs to be done to fully leverage the opportunities of a hybrid work future, particularly in building an inclusive culture, devising employee engagement strategies, and deploying technology infrastructure to bring organizations to the readiness levels of their employees.” 

Hybrid working has improved various aspects of employee wellbeing 

Cisco’s research examined the impact of hybrid working on five categories of wellbeing – emotional, financial, mental, physical, and social wellbeing – with over three-quarters of respondents (78%) saying hybrid and remote working has improved various aspects of their wellbeing. 

Time away from the office has improved work-life balance for 79% of employees. More flexible work schedules (62%) and significantly reduced or completely removed commuting times (53%) contributed to this improvement. Nearly two-thirds of people (64%) saved at least four hours per week when they worked from home, and over a quarter (26%) of respondents saved eight or more hours a week. 

45% ranked ‘time with family, friends, and pets’ as the top choice for how they reinvested this extra time.  This has enhanced social wellbeing, with a significant majority (73%) indicating that remote working has improved family relationships and a half (51%) of the respondents reporting strengthened relationships with friends.


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