Enterprise Solutions News

CA Technologies Releases SaaS-based ITSM

Says it offers implementation in weeks without new development and maintenance resources or complex upgrades

CA Technologies has unveiled CA Cloud Service Management, a mobile-ready, SaaS-based IT Service Management (ITSM) solution that delivers simplicity and speed across the enterprise.

CA Cloud Service Management is designed with a unique ‘configure, don’t code’ approach that offers implementation in weeks without new development and maintenance resources or complex upgrades announced the press release. In fact, service delivery and resource provisioning can be automated in just a few minutes.

And, it provides a consumer-like experience to accelerate adoption and empower end users.“The explosion of applications and devices deployed in the enterprise has made service delivery a cornerstone of employee and business productivity. CA has designed a solution that unlocks the full potential of SaaS by focusing on what matters to customers – employee satisfaction, speed of deployment and reduced cost of ownership,” said Vic Mankotia, Vice President, Solution Strategy, Asia Pacific and Japan, CA Technologies.

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