Oracle has launched a new AI Customer Excellence Centre (AI CEC) in Sydney, establishing a dedicated regional hub designed to help organisations across Australia and Oceania adopt and scale the latest advancements in artificial intelligence and cloud computing.
Announced during the Oracle AI World Tour in Sydney, the centre aims to support businesses, government agencies and industry partners by providing hands-on access to AI training, experimentation environments, and proof‑of‑concept capabilities built on Oracle Cloud Infrastructure (OCI).
“AI will change everything and fuel the next wave of opportunity and growth.”
— Stephen Bovis, Regional Managing Director, Australia & New Zealand, Oracle
Stephen Bovis, Oracle’s regional managing director for Australia and New Zealand, said the centre reflects the company’s commitment to driving national and regional digital transformation. “AI will change everything and it will fuel the next wave of opportunity and growth,” he said. “The Oracle AI Customer Excellence Centre will help organisations of all sizes experiment, learn, and turn innovation into real-world impact.”
The AI CEC builds on Oracle’s longstanding regional partnerships across financial services, healthcare, government and critical industries. As part of Oracle’s global innovation centre network, the facility offers secure, scalable environments where organisations can architect and validate next‑generation solutions using both Oracle and third‑party technologies.
The centre provides four key benefits:
• Training — Access to certifications and hands‑on learning on emerging AI and cloud technologies.
• Experimentation — Secure testing environments for agentic AI, analytics, generative AI and machine learning across multiple sectors.
• Transformation — Support for proof‑of‑concept work to help organisations evaluate feasibility and ROI before full deployment.
• Rapid Implementation — Guidance on adopting predictive, generative and embedded AI capabilities across finance, HR, supply chain and customer-facing operations.
“A Centre of Excellence gives us a practical space to experiment, validate and scale AI solutions grounded in real operational needs.”
— Ryan Klose, CIO, Royal Flying Doctor Service
Analysts say the centre arrives at a critical moment. Matt Boon, senior research director at ADAPT, noted growing demand for compute power as AI shifts “from pilots to production,” adding that centres of excellence can help organisations “demonstrate measurable returns” on AI investments.
Oracle said the centre reinforces its commitment to promoting responsible, secure and trustworthy AI across the region.