Strategic move reinforces FSS’s ambition to become an AI-first fintech leader
Financial Software and Systems (FSS), a global leader in payments technology and transaction processing, has appointed Mr. Rishi Verma as the Head of its newly launched Artificial Intelligence Centre of Excellence (AI-COE)—a first-of-its-kind initiative in India’s payments ecosystem.
With over 14 years of experience in AI/ML, analytics, and digital transformation, Verma’s mandate is to accelerate FSS’s AI-first vision. His leadership will focus on designing secure, scalable, and intelligent payment solutions while building enterprise-grade AI capabilities that align with global fintech demands.
“Artificial Intelligence is not merely a technology upgrade for us—it is a fundamental pillar of our transformation journey.” — V. Balasubramanian, CEO, Financial Software and Systems
Verma brings expertise from RBL Bank, Diebold Nixdorf, L&T Infotech, and FirstRand Bank. His prior work includes intelligent fraud detection platforms, customer data platforms, and responsible AI frameworks. Reflecting the innovation of the role, Verma introduced himself to FSS and its partners through an AI-generated video.
“Rishi’s appointment is a pivotal milestone,” said V. Balasubramanian, CEO, FSS. “His expertise will help institutionalize AI across our platforms, while fostering an innovation ecosystem that includes partnerships with academia and research institutions.”
Over the past year, FSS has rolled out several AI-driven initiatives—from predictive fraud analytics to the launch of Merlin AI, an AI-powered chatbot enhancing digital engagement. The company’s focus on AI is reshaping its product strategy, particularly in risk mitigation and real-time intelligence.
With this strategic shift, FSS aims to stay ahead of evolving market demands, unlock new monetization models, and reinforce its position as a trusted innovation partner for banks and fintechs globally.