News

Sterlite’s Digital Transformation improves Customer Serviceability

Sterlite Technologies Ltd (STL) has invested in an integrated system to radically shift global customer experiences by building robust planning and delivery processes.

To help ensure a speedy and smooth implementation, STL designed an organic transformation recipe to enable rapid implementation of planning processes and tools. As a result, it selected SAP Integrated Business Planning solution and GitaCloud as the implementation partner for the solution. STL’s unique selection framework for deep planning is based on several attributes such as product features, adaptiveness, configurability and domain knowledge.

Well, this is just the beginning! STL’s digital transformation roadmap has a lot more to offer –across its blocks of foundational, scalable and ‘moon-shot’ processes – to enrich customer experience and enable speed with our scale-up. We plan to inseminate a digital collaboration model with our growing customer and supplier base to enable near-real time planning and orchestration to delight customers with a very responsive supply chain ”

Nischal Gupta, Chief Transformation Officer at STL.

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