The enhanced Wave Premium service offers SLAs with service credits up to 100 percent of monthly service charges
Pacnet has enhanced its Wavelength Premium International Private Line (Wave Premium) service with the completion of 100G Asia-Pacific network upgrade. The expanded network capacity provides carriers and service providers higher availability and priority restoration capabilities through unparalleled route diversity.
As per the release, the enhanced Wave Premium service offers customers industry-leading Service Level Agreements (SLAs) with service credits up to 100 percent of monthly service charges, and will significantly decrease restoration time when a subsea outage occurs. With multiple subsea cables connecting major markets in the region, Pacnet has the ability to provide carriers and service providers multiple route options and assurances for restoration.
John Garrett, President (Carrier Services), Pacnet, said, “The vast majority of subsea outages are caused by external aggression, not technical defaults or other operational issues and the time required to make repairs results in significant business impact for customers. With the 100G upgrade, our capacity enables us to offer a resilient, meshed network that provides customers redundancy with multiple routes to the same destinations.”
TeleGeography research predicts that Intra-Asia and Trans-Pacific bandwidth will grow at a compound annual growth rate (CAGR) of 77 percent and 50 percent respectively from 2010 to 2016. Pacnet’s Wave Premium Service addresses the increasingly growing demand for bandwidth throughout the Asia-Pacific region and all over the world, delivering powerful 100G capacity to customers to help them meet the high bandwidth requirements of their subscribers.
Pacnet owns and operates Asia’s largest Trans-Pacific and intra-Asia subsea fiber optic cable network that spans 36,800 kilometers and connects to cable landing stations and Points of Presence (PoPs) in key Asian markets including Hong Kong, Singapore and Tokyo. With up to 10.24 Terabytes per second (TBps) of combined design capacity and multiple landing points in most locations, Pacnet provides customers with low latency connectivity and network resilience through increased route diversity.