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“Resolutions, Not Just Responses” – Zendesk Unveils AI-Powered Service Platform

enterpriseitworldMarch 27, 2025April 1, 2025

by enterpriseitworldMarch 27, 2025April 1, 20250753

New AI-driven solutions enhance customer and employee experiences Zendesk has launched its Agentic AI-Powered Resolution Platform, aiming to redefine customer service by prioritizing issue resolution over

Neon Cloud Debuts in India, Promising Cost-Effective and Scalable Cloud Solutions

enterpriseitworldMarch 27, 2025March 27, 2025

by enterpriseitworldMarch 27, 2025March 27, 202502553

Next-generation cloud platform aims to simplify cloud infrastructure for businesses, ensuring high performance without vendor lock-ins Neon Cloud, a next-generation cloud computing platform, has officially

News

Deloitte India and Zoho Partner to Accelerate Digital Transformation for Enterprises

enterpriseitworldMarch 27, 2025March 27, 2025

by enterpriseitworldMarch 27, 2025March 27, 20250813

Strategic Alliance Aims to Streamline Operations and Drive Growth Across Key Sectors Deloitte India and Zoho have announced a strategic alliance to drive digital transformation

APJ

NEC Malaysia’s SPSL Recognized as Cisco Service Provider Partner of the Year

enterpriseitworldMarch 27, 2025March 27, 2025

by enterpriseitworldMarch 27, 2025March 27, 20250733

Leading Digital Integrator Strengthens Malaysia’s Network Infrastructure and Cybersecurity Capabilities NEC Corporation of Malaysia has been honored with the prestigious Cisco Service Provider Partner of

Cloud Computing & SaaS News

Confluent Expands AI Capabilities with New Enhancements in Confluent Cloud for Apache Flink

enterpriseitworldMarch 27, 2025March 27, 2025

by enterpriseitworldMarch 27, 2025March 27, 202502059

Latest Features Simplify AI Model Integration, Vector Database Access, and Machine Learning Functions Confluent, a leader in data streaming, has announced major advancements in Confluent

AI & ML APJ News

Concentric AI Unveils User Behavior Data Analytics to Detect Anomalous User Activity

enterpriseitworldMarch 27, 2025March 27, 2025

by enterpriseitworldMarch 27, 2025March 27, 20250826

AI-driven security platform expands support to Google Cloud Storage, Azure Data Lake, and ServiceNow Concentric AI today announced new User Behavior Data Analytics (UBDA) capabilities

Guest Talk News

Breach and Attack Simulation (BAS): The Future of Proactive Cybersecurity

enterpriseitworldMarch 27, 2025March 27, 2025

by enterpriseitworldMarch 27, 2025March 27, 20250734

In today’s hyper-connected digital landscape, businesses are under constant threat from cyber attacks. As organizations grow and their IT infrastructure becomes more complex, securing critical

News

Genesys Enhances AI-Powered Customer Engagement with Social Listening

enterpriseitworldMarch 27, 2025March 27, 2025

by enterpriseitworldMarch 27, 2025March 27, 20250576

New Genesys Cloud Social unlocks real-time insights from public social media interactions Genesys, a global leader in AI-powered customer experience orchestration, has launched Genesys Cloud Social,

Digital Transformation News

Intellect Design Arena and LTIMindtree Partner to Transform Financial Services Across MEA and APAC

enterpriseitworldMarch 27, 2025March 27, 2025

by enterpriseitworldMarch 27, 2025March 27, 202502696

Intellect Design Arena, a global leader in financial technology, has announced a strategic partnership with LTIMindtree, a top technology consulting and digital solutions firm, to accelerate digital

News Security

ManageEngine Expands AD360 with 100+ Prebuilt Integrations for Seamless Identity Management

enterpriseitworldMarch 27, 2025March 27, 2025

by enterpriseitworldMarch 27, 2025March 27, 20250734

ManageEngine, the enterprise IT management division of Zoho Corporation, has announced a major expansion of its AD360 Identity and Access Management (IAM) platform, adding over 100 new prebuilt

ProTechmanize Launches Advanced AI-Driven SOC on Aquila I…

Paytm Bets on AI in Travel, Launches ‘Paytm…

D-Link Launches DGS-1530 Series Smart Managed Switches

Elastic Introduces DiskBBQ: A Smarter, Disk-Friendly Vector Search…

Indus Towers’ Digital Transformation Van Empowers Over 1.36…

“Resolutions, Not Just Responses” – Zendesk Unveils AI-Powered Service Platform

Neon Cloud Debuts in India, Promising Cost-Effective and Scalable Cloud Solutions

Deloitte India and Zoho Partner to Accelerate Digital Transformation for Enterprises

NEC Malaysia’s SPSL Recognized as Cisco Service Provider Partner of the Year

Confluent Expands AI Capabilities with New Enhancements in Confluent Cloud for Apache Flink

Concentric AI Unveils User Behavior Data Analytics to Detect Anomalous User Activity

Breach and Attack Simulation (BAS): The Future of Proactive Cybersecurity

Genesys Enhances AI-Powered Customer Engagement with Social Listening

Intellect Design Arena and LTIMindtree Partner to Transform Financial Services Across MEA and APAC

ManageEngine Expands AD360 with 100+ Prebuilt Integrations for Seamless Identity Management

Strategic Alliances: Key to Growth of Trusted Global Data Center Ecosystem

Discussion on Identity and Access Management

Bhanu Panda, Co-Founder and COO, Ghangorcloud speaking to Sanjay Mohapatra of Enterprise...

Sanjeev Singh, CISO, Birlasoft discussing with Sanjay Mohapatra, Editor, Enterprise IT World

Balwant Singh, CISO, DS Group speaking to Sanjay Mohapatra, Group Editor, Enterprise...

Meheriar Patel, Group CIO, Jeena & Company, speaking to Sanjay Mohapatra of...