In an era where messaging apps like WhatsApp and Viber dominate workplace communication, enterprises face a growing dilemma: how to safeguard sensitive data without crippling productivity. eScan, a global cybersecurity solutions provider, has unveiled an industry-first feature in its Enterprise Data Loss Prevention (DLP) suite that promises to resolve this conflict—bi-directional clipboard and drag-drop control for messaging applications.
This innovation empowers organizations to block outbound data leaks while allowing inbound information flow, ensuring employees can receive critical updates without risking proprietary data. The feature was born from a real-world challenge faced by a lead-generation company whose sales teams rely heavily on WhatsApp for client interactions. Traditional DLP solutions offered an “all-or-nothing” approach, forcing businesses to choose between security and efficiency. eScan’s solution changes that equation.
“What makes this solution particularly effective is that it doesn’t force people to work differently:”
Shweta Thakare, Vice-President of Sales and Marketing at eScan.
The implications extend far beyond sales. Legal firms, healthcare providers, and financial institutions—all handling highly confidential information—struggle with similar risks. A recent study revealed that nearly 25% of employees inadvertently share sensitive data via messaging platforms, often without malicious intent. Such lapses have led to regulatory penalties and compromised intellectual property.
eScan’s technology works by monitoring data flow direction at both application and browser levels. Outbound transfers from enterprise systems to messaging apps are blocked, while inbound data remains accessible. It even prevents internal circulation within WhatsApp, addressing scenarios where employees might copy sensitive details between chats. Importantly, this control applies seamlessly across web and desktop versions, without disrupting user experience.
“What makes this solution particularly effective is that it doesn’t force people to work differently,” says Shweta Thakare, Vice-President of Sales and Marketing at eScan. “Security adapts to business needs.”
Available immediately for sectors including government, BFSI, healthcare, and education, this feature underscores eScan’s commitment to delivering practical, adaptive cybersecurity. In a world where speed and security often collide, eScan offers a rare middle ground—protection without compromise.