New 200,000 sq. ft. facility strengthens DXC’s India footprint with AI Hub, Cyber Range, Co-Creation Labs and customer collaboration spaces to drive enterprise AI adoption
DXC Technology, a leading enterprise technology and innovation partner, has inaugurated its flagship AI-first Customer Experience Center in Bengaluru, reinforcing its commitment to helping enterprises accelerate AI adoption and scale real-world AI deployments. The new 200,000-square-foot facility is among DXC’s largest global delivery hubs and expands the company’s worldwide network of customer collaboration centers.
Purpose-built to enable organizations to move beyond AI experimentation, the new center combines immersive customer engagement spaces, AI innovation capabilities, cybersecurity operations, engineering expertise, and consulting services under one roof. The facility is designed to help customers identify high-value AI use cases, rapidly prototype solutions, and deploy AI across core enterprise systems.
Located in Bengaluru’s technology corridor, the Customer Experience Center features Customer Experience Zones, Fluid Collaboration Hubs, Ideation Studios, Co-Creation Labs, and Partner Experience Zones, enabling enterprises, technology partners, and DXC experts to collaboratively design, engineer, and scale AI-powered business solutions.
At the heart of the facility is DXC’s flagship AI Hub, supported by an integrated Cyber Range, Security Operations Center (SOC), Network Operations Center (NOC), and Forensics Labs. Together, these capabilities provide customers with an end-to-end environment for developing, validating, securing, deploying, and optimizing AI solutions across complex enterprise environments.
“Our new Customer Experience Center brings together our exceptional engineering talent in a space designed for deeper collaboration with customers and partners, where we can co-create, engineer, and scale AI-powered solutions that address complex business challenges.”
– Ramnath Venkataraman, President, Consulting & Engineering Services, DXC Technology
“Our greatest differentiator is our people,” said Ramnath Venkataraman, President, Consulting & Engineering Services at DXC Technology. “Our new Customer Experience Center brings together our exceptional engineering talent in a space designed for deeper collaboration with customers and partners, where we can co-create, engineer, and scale AI-powered solutions that address complex business challenges. By working side by side throughout the innovation journey, we’re helping customers move faster from ideas to measurable business outcomes.”
The new center showcases DXC’s expertise across artificial intelligence, cloud transformation, cybersecurity, consulting, engineering, and network modernization. It has been specifically designed to help enterprises integrate AI into existing technology environments while maintaining operational resilience, governance, and security.
According to DXC, the integrated AI Hub enables customers to transform AI concepts into production-ready enterprise solutions through hands-on development, testing, deployment, and lifecycle management. The facility supports organizations throughout their AI journey—from strategy and solution design to operational execution and continuous optimization.
Commenting on the launch, Rob Le Busque, President, Asia Pacific & Japan at DXC Technology, said, “Our new Customer Experience Center represents a powerhouse for AI innovation, engineering excellence, and customer collaboration. By bringing together our consulting, engineering, and operations expertise in one environment, we’re helping customers accelerate AI adoption and create connected enterprises where people work alongside AI agents to engineer and run the systems of record for our customers.”
The opening of the Bengaluru Customer Experience Center further strengthens DXC Technology’s presence in India while reinforcing its strategy of enabling enterprises worldwide to harness AI, modernize critical IT infrastructure, and accelerate digital transformation through collaborative innovation.