AI & ML News

Jio and Guavus Partner on AI-powered Analytics

Jio and Guavus, a Thales company and the leader in AI-powered analytics for communications service providers, have announced a partnership today centered on AI-driven analytics. Guavus’ AI-based solutions will provide real-time customer experience analytics, predictive analytics to automate network troubleshooting, and key marketing insights to Jio.  As a result, Jio will be able to offer superior service to its customers while addressing critical service operations with intelligent automation.

Our networks generate 4 to 5 petabytes of data each day. If this data can be properly analyzed in real-time using big data analytics and predictive analytics techniques, we can both improve the health of our network through intelligent automation and offer multiple, customized personal services to our customers. Guavus’ solutions enable us to do this – we can make data-driven decisions that allow us to deliver a great experience to our customers while bringing intelligent automation to our operations”

Anish Shah, President of IT, Reliance Jio.

Guavus has been a pioneer working on AI-powered analytics solutions with service providers around the world. The rapid growth, range and affordability of Jio’s service offerings and their innovative use of AI and analytics is transformative for their customers and India. We’re thrilled to be partnering with Jio to provide the AI and analytics foundation for the digital services revolution in India”

Anukool Lakhina, Founder and President, Guavus.

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