Interview

Tapping the need to streamline field operations

Enterprises with significant amount of field workforce are always on the lookout for the perfect solution to manage them effectively and increase their productivity. In the Indian market, where such solutions are still in nascent stages, there is a clear requirement of a certain sense of discipline and streamlining of field operations.

What is the opportunity for field force management and asset tracking in the Indian enterprise market?

In the Indian market, there is a clear requirement of a certain sense of discipline and streamlining of field operations. This is one of the reasons why it is important to automate certain tasks within field personnel and operations which will ensure the increase in productivity in SME and Large enterprise customers.

There are a large number of companies both big and small that have people on the field. There is a need to Track them and collaborate with them. India needs a cost-effective locally built solution that is suited to local needs. Our Asset tracking solution provides offers Asset Trace Log on a periodic basis and Geo Fence breach alerts. It also allows information to be converted into actionable insights in real-time which in turn will help drive operational efficiencies.

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“There are a large number of companies both big and small that have people on the field. There is a need to Track them and collaborate with them. India needs a cost-effective locally built solution that is suited to local needs.”

Amod Phadke
Director-Sales and Marketing
GCR

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GCR’s Field Force Management solution comes with web-based access for Command Centre and Administration, and also a Smartphone based user-friendly application for field personnel. It is a perfect solution to manage field force effectively and increase their productivity. With various authentication mechanisms such as geo-tagging, location time and input validation, assigning task, expenses, approval process, and performance of the team can be measured on a real-time basis against pre-defined KPIs / KRAs. The software further helps in reducing errors in data gathering from remote sites.

What sectors will be the major consumers of such solutions?

GCR’s Field Force Management solution works well in every sector like Agriculture, Healthcare, Education (for Student Safety), Services Industry, Sales force organizations, Pharma and IT / ITES being a few of them.

Can you shed light on the USPs of field force management and asset tracking and its viability in today’s Indian enterprise landscape?

Our solution allows managers/administrators to track individual or team’s performance through numerous reports and dashboards available in the web application, enables a field employee to track his/her own performance through various reports, dashboards and assigned tasks status features available on the mobile app. It further keeps a record of all interactions and important data within a database, without having to manually go through sales receipts, complaint slips, and other such details. The software further helps in reducing errors in data gathering from.

What are the advantages of field force management and asset tracking over other solutions in the market?

GCR’s Field force management solution has an upper hand than its competitors since it offers just-right experience to the customer who has the most vital features as required for any vertical or industry as gauging the customer’s preferences continually is the crux to success. GCR’s field force tracking software will certainly create a wave in the market that will build an improved customer service experience along with a strong and collaborative alliance of MSPs/ISVs/SIs.

Our IoT Tracking Platform uses state of the Art BLE (Bluetooth Low energy) to track, monitor and secure your people and assets. Alerts and Alarms can be setup to monitor in real time. It’s easy to implement and elegant.

What is your go-to-market strategy in India for the product line? Which geographies, sectors are you looking to target initially?

GCR offers an ecosystem platform to market these products with the Large, Medium and small System Integrators across India, who can offer these solutions to their end customers and also offers managed services, this will enable us to extend our market presence. We are also looking at expanding in countries like Taiwan, Singapore, Indonesia, Russia, Africa, SE Asia and Australia in 2019 once we make this venture of our a success in India.

We are a brand who believes that one must invest in our solutions if only they are satisfied by our service. GCR, therefore, offers a trial version free of cost for 15 -30 days, Try out our demo. Use it. Pay only if you like it.

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