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Talent Diversity and Competitiveness fueling future of Workplaces

Developed, high-income countries are still the Global talent champions; Zurich, Stockholm, Oslo take top spots IN THE CITIES’ RANKING

The 2018 Global Talent Competitiveness Index (GTCI) report found that Switzerland still leads the way in terms of talent competitiveness, followed by Singapore and the United States. In general, European countries continue to dominate the GTCI rankings, with 15 in the top 25. This year’s edition also revealed that the top ten countries have several key characteristics in common and share one major feature: they all have a well-developed educational system providing the social and collaboration skills needed for employability in today’s labor market.

On further examination, there are several other characteristics in common between the top-ranking countries:

  • A flexible regulatory and business landscape
  • Employment policies which combine flexibility and social protection
  • External and internal openness

In addition to the talent competitiveness ranking, this year’s report investigated the theme of ‘Diversity for competitiveness’. Three types of diversity were distinguished: cognitive, identity and preference (or value). The theme of diversity (collaboration between people with different personalities, knowledge sets, experiences and perspectives problem solving) was chosen because it plays a critical role in linking talent policies to innovation strategies. Paying attention to demographic diversity nurtures a sustainable and innovative future and helps organizations to retain and develop talent. Nevertheless, the report highlights that there is a cost to diversity: people are often ill equipped to collaborate with others who are different from themselves.

The report, published today by INSEAD, the Business School for the World, in partnership with the Adecco Group and Tata Communications, is a comprehensive annual benchmarking measuring how countries and cities grow, attract and retain talent, providing a unique resource for decision makers to understand the global talent competitiveness picture and develop strategies for boosting their competitiveness.

The 2018 edition of GTCI includes 68 variables (65 in 2017), covering 119 countries and 90 cities (respectively 118 and 46 in 2017). This year again, GTCI scores are led by developed, high-income countries.

  • Switzerland maintains its number 1 position, followed by Singapore and the United States.
  • European countries continue to dominate the GTCI rankings, with 15 of them in the top 25.
  • Among the non-European countries ranking high this year, are Australia (11th), New Zealand (12th), Canada (15th), the United Arab Emirates (17th), and Japan (20th) for example.
  • Latin America often leads in producing female graduates (Argentina ranks 5th on that variable).
  • Efforts in education (compared to GDP per capita) are high in Africa (Botswana is 1st, Lesotho 2nd, Senegal 5th) showing that the challenges have been correctly identified in that area, though the effectiveness of those investments can still be improved.

This year’s leader in the Global Cities Talent Competitiveness Index is Zurich (2nd last year).

8 out of the top 10 ranking cities are located in Europe, and 2 in the United States of America. High-ranking cities show similarities. As in the case of countries, over time, higher GDP levels naturally lead to higher technology penetration, creating ecosystems with better quality education, business, healthcare and infrastructure. This virtuous cycle leads to stronger talent competitiveness. In addition, higher-ranked universities attract a superior caliber of teaching and research staff, providing more skilled talent to the labor market. The energy and innovativeness of local leadership (including mayors and ‘talent agencies’) can also play a significant role. The impact of dense and efficient information networks is particularly important when it comes to attracting and retaining talent, as shown by the performance of ‘smart cities’ such as Singapore, Dubai, Abu Dhabi, or Doha.

“The capacity to leverage diversity requires bold and visionary leadership – at the level of organisations, cities, and nations. In this regard, cities are perfect labs. In many cities around the world, promoting diversity has led to significant advances, especially from the point of view of inclusion: concepts such as ‘inclusive prosperity’ or ‘smart cities’ need to be revisited from that particular angle. These concepts provide ample room for concertation with local stakeholders” underlines Bruno Lanvin, co-editor of the report

The challenge of diversity

The in-depth supplementary analysis of the 2018 report reveals how organisations, cities and nations are approaching diversity. It reveals that diversity is not an end in itself, but must always be accompanied by a culture of inclusion in order to flourish and have real impact. Targets and statistics cannot replace cultural acceptance and openness.

GTCI findings, however, show that there is no absolute model for diversity and inclusion. Switzerland, for example, does not score as well as its top GTCI position would imply on leadership opportunities for women. The Nordics score remarkably on most variables related to collaboration, internal openness, social mobility and gender equality, but they struggle in external openness, and hence in attracting talent.

Vinod Kumar, Chief Executive Officer and Managing Director, Tata Communications, asserts the view that: “As digital transformation becomes a priority for more and more organizations, highly automated technologies fuelled by AI are entering the workplace. As humans and machines start to work side-by-side, businesses must start viewing talent and diversity generated competitiveness as extending beyond humankind to include machine. In accepting the primacy of digital infrastructure, neither talent nor diversity will be considered as exclusive to people alone.”

Alain Dehaze, Adecco Group Chief Executive Officer, “Focusing on diversity and inclusion is crucial to overcome the fractures and inequalities of our age. This means nurturing a culture of inclusion, starting at home and school, fighting bias and developing social and collaborative skills, which are key to unleash the power of work and will make the future work for everyone.”

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