Brown Focused on Driving Customer Success and Leading Next Phase of Accelerated Growth
Smart Communications has appointed James Brown as Chief Executive Officer. Brown brings 25 years of software experience to Smart Communications alongside a deep expertise leading high growth SaaS organizations and ensuring success among enterprise-level customers in highly regulated industries.
As founder and CEO of Zinc Ahead, Brown quickly grew the company to become a leading provider of commercial content management solutions. It provided marketing compliance solutions for more than 100 of the largest pharmaceutical, medical device and biotechnology firms worldwide and became known in the industry for its commitment to game-changing technology combined with excellent customer success. Following Zinc Ahead’s acquisition by Veeva, James served as Vice President and General Manager of the company’s commercial content division.
“I am thrilled to be joining Smart Communications at such a pivotal and exciting time,” said Brown. “The first half of 2018 is on track to be the most successful in company history and I am confident that by continuing to focus on developing innovative product features that keep our impressive roster of customers ahead of the game within their rapidly evolving industries, we can accelerate that growth exponentially.”
George Wright, who previously served as CEO and led Smart Communications through its successful launch as an independent company, will continue to serve as a Senior Advisor, ensuring a seamless transition and influencing future progress.