CIO Profiling

Sandesh Govalkar VP and Head-Technology at ING Investment Management

Industry Experience: 18 Years

Academic excellence: Commerce

Highlights regarding your work/ implementations in 2016: Managed technology deliverables under a challenged environment of operating with legacy and obsolete systems with under invested technology. Implemented enterprise strategies to rationalize and improve technology stack. Deployed next generation industry standard voice logger for contact center and dealing rooms. Rolled out real-time replication between primary and DR servers for business critical applications and achieved less than 1 hr RPO then previously 24 hrs. Re-oriented IT service management methodologies to ensure improved focus on functional expertise and delivery of business critical services; Improved IT operational service levels in less than a year, achieving operational service efficiency with 30% reduced headcount during the same period.

Your plans for 2017 from technology and projects’ point of view: AI, bots, digital transformation, blockchain

Your success mantra: Exceed the expectations

Your favorite piece of personal technology: My Apple devices

Hobbies you like to pursue in your free time: Bike rides

Information about your family: Loving wife with 7 year young boy

Social network you are most active on: Facebook

Favorite sport: Biking

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